Payment Options
We offer several ways for you to make your payment. Please note that our online payment vendor, PayNearMe, assesses the following convenience fees depending on the payment method chosen. Propel does not receive any portion of these fees.
- One-Time Debit Card: $5.99 per transaction
- Recurring Debit Card: $4.99 per transaction
- One-Time ACH (e-Check): $5.99 per transaction
- Recurring ACH (e-Check): $0.00 per transaction
- PayPal: $6.99 per transaction
- Venmo: $6.99 per transaction
- Cash App: $6.99 per transaction
- Payments Made at Retail Locations (cash): $5.99 per transaction
Pre-paid cards or credit cards cannot be used.
Payment Online
Payments can be made online through the Customer Portal. Click here to access the Customer Portal.
Automatic Payments
Your account can be set up on Recurring ACH. Recurring ACH payments are payments you instruct us to automatically process through your bank account at a regularly scheduled time. Recurring ACH payments set up online or by the Servicing Team are a FREE service! To do so, you can login to your portal account to set up recurring ACH or download our ACH Form and return to us by email at ContactUs@propelfs.com.
You can also return it to us:
By mail:
Propel Financial Services
c/o Servicing Department
PO Box 100350
San Antonio, TX 78201-1650
Call 877-327-0161 if you need assistance.
Payment by Phone
Customers may make payments by phone using our automated system by calling
737-265-3343. When using the automated phone system, you will enter your alphanumeric loan account number into the phone by replacing any letters with the “*” symbol. For example:
Loan number A12345 would be entered as *12345.
Through the automated phone system, you may make a one-time payment. The payment options through the automated phone system incur a $5.99 convenience fee per transaction assessed by our third-party payment vendor, PayNearMe.
Call our servicing team at 877-327-0161 Monday through Friday from 8:00am to 6:00pm for assistance.
Payment by Mail
When mailing a payment, include a copy of your Account Statement. Be sure to include your Account Number in the memo section of your check or money order. This will ensure prompt application of your payment to your account. Payments should be mailed to the address as printed on your Account Statement. Payments made by check or money order do not incur any additional fees.
