Loan Payoff Request

Welcome to our Loan Payoff Request service. For your security, please note that, by law, we can only provide loan information, including details on full or partial payoffs, to our authorized borrowers.

If you are not currently our authorized borrower but require a payoff, please be advised that you must obtain authorization from our authorized borrower. To initiate this process, kindly have the authorized borrower complete and submit a payoff authorization form to our loan servicing department. You can attach the signed authorization form below. 

Please be advised: Processing time for payoffs statements is up to seven business days, and payoffs will not be processed without proper authorization. We appreciate your patience during this period.

For your first payoff request, no fee will be assessed. However, following the initial request, we reserve the right to charge a $10 fee for each additional payoff quote requested.

Thank you for your understanding and cooperation in adhering to our authorization process.

Existing Customers

You were awesome and made me feel very good. Nice, polite and sweet. You made me feel like a huge weight was lifted.
— Richard, Wylie, TX

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