Customer Portal

To access your Customer Portal account, click the button below:

Customer Portal

To login to your portal account, you will need your:

1. Loan Account Number

2. 5-digit Mailing Address Zip Code

3. Either your email address or mobile phone number

If you have more than one loan with Propel, you will need to login to each Loan Account separately.  You cannot link your accounts to a single login.

Payments made online will be assessed fees by PayNearMe, our online payment vendor, as follows:

  • One-Time Debit Card: $5.99 per transaction
  • Recurring Debit Card: $4.99 per transaction
  • One-Time ACH (e-Check): $5.99 per transaction
  • Recurring ACH (e-Check): $0.00 per transaction 
  • PayPal: $6.99 per transaction
  • Venmo: $6.99 per transaction
  • Cash App: $6.99 per transaction
  • Payments Made at Retail Locations (cash): $5.99 per transaction

Pre-paid cards or credit cards cannot be used.

Existing Customers

“You were very professional and helped me with all my questions. You offered numerous ideas and were very helpful. I will refer any friends in the same issues.”
— Lydia, Houston, TX

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