Thank you for contacting Propel Financial Solutions regarding the Customer Portal. We have received your portal access request, and your account is pending activation. It will take approximately two business days to process.

Our Customer Portal is an extension of our commitment to provide you with excellent customer experience and we hope you find it useful. The Customer Portal allows you to manage your account(s) from the convenience of your computer at any time.

We offer the ability to:

– View account information
– Submit request to update personal information
– Send messages to your Customer Service Representative
– Make a payment
– View payment history
– View account balance(s)

Please save the following information in order to access your account after it has been activated:

To login to your account, please click on the following link: Make a Payment

– Click the “Customer Portal” button to be directed to the portal.
– Your Username: Your Account Number
– Your PIN: The last four digits of your Social Security Number or EIN

If you have more than one loan with us, once you are logged into the Customer Portal, you will be able to navigate and link your secondary loans to your Customer Portal account.

Note: If we are unable to provide access to the portal, we will send you an email. Please be aware that some accounts, based on their status, may not be eligible for portal access.

In addition: We are here to help with any new property taxes you may have difficulty paying. New taxes can even be added to your existing account. Call us for new tax needs at 866-776-7829.


Propel Financial Services

P.O. Box 100350

San Antonio, TX 78201 - 1650

Sales Hours: M-F 8:30am – 5:30pm. Closed Sat/Sun

Sales: 877-689-2117

Servicing & Payoffs Hours: M-F 8:00am – 6:00pm. Sat 9:00am - 5:00pm. Closed Sun

Servicing: 877-327-0161

Payoffs: 877-327-0161

Servicing Email:

Payoffs Email:

You were very courteous and professional and took time to explain the process. A very good experience.
— Ines, Schertz, TX

Property Tax Financing Solutions