Thank you for contacting Propel Financial Solutions regarding the Customer Portal. We have received your portal access request, and your account is pending activation. It will take approximately two business days to process.

Our Customer Portal is an extension of our commitment to provide you with excellent customer experience and we hope you find it useful. The Customer Portal allows you to manage your account(s) from the convenience of your computer at any time.

We offer the ability to:

– View account information
– Submit request to update personal information
– Send messages to your Customer Service Representative
– Make a payment
– View payment history
– View account balance(s)

If you have more than one loan with us, once you are logged into the Customer Portal, you will be able to navigate and link your secondary loans to your Customer Portal account.

Note: If we are unable to provide access to the portal, we will send you an email. Please be aware that some accounts, based on their status, may not be eligible for portal access.

In addition: We are here to help with any new property taxes you may have difficulty paying. New taxes can even be added to your existing account. Call us for new tax needs at 866-776-7829.

Headquarters

Propel Financial Services

P.O. Box 100350

San Antonio, TX 78201 - 1650


Sales Hours: M-F 8:30am – 5:30pm. Closed Sat/Sun

Sales: 877-689-2117


Servicing & Payoffs Hours: M-F 8:00am – 6:00pm. Sat 9:00am - 5:00pm. Closed Sun

Servicing: 877-327-0161

Payoffs: 877-327-0161


Servicing Email: contactus@propelfs.com

Payoffs Email: payoff@propelfs.com

I just wanted to personally thank you for your professionalism, kindness, and compassion to me and my family in our time of need. Please accept my sincere gratitude to you and the Propel Company for helping us from losing my father’s house. You are God Sent. The loan process was rapid and it was especially a pleasure working with you. You took care of everything for me and that saved me a lot of time and headaches.
— Rachel, El Paso, TX

Property Tax Financing Solutions